Work in West Des Moines as a IT Support Associate II

Posted August 01, 2025
West Des Moines, IA Full Time $25 - $32 per hour

Role Summary

  • Position: IT Support Associate II. Company: Amazon.
  • Core Responsibilities: Centered on your professional skills within the Information Technology, Logistics industry.
  • Location: On-site in West Des Moines, IA.
  • Status: New listing. Immediate interviews.
  • Benefits: Standard comprehensive benefits package included.
  • Salary: $25-$32/Hour (approx. $1.1k/Week).


Job Description

Provide critical IT support within our fast-paced fulfillment centers. As an IT Support Associate, you will be the go-to person for troubleshooting and maintaining the hardware, software, and network infrastructure that keeps our operations running. You will support a wide range of technologies, from handheld scanners and printers to PCs and network equipment.

Responsibilities:

  • Provide hands-on support for IT hardware, including PCs, printers, scanners, and mobile devices.
  • Troubleshoot software and network connectivity issues.
  • Install, configure, and maintain IT equipment.
  • Manage IT inventory and asset tracking.
  • Create and maintain technical documentation.

Benefits Include:

  • Comprehensive Health Benefits: Medical, dental, and vision insurance.
  • Paid Training: Support for obtaining IT certifications and ongoing professional development.
  • Paid Time Off: We offer paid time off.
  • Retirement Savings: 401(k) with company match.
  • Stock options and other financial benefits.
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