Job in Meriden : Customer Service Associate

Position Overview

• A primary focus of this role will be leveraging your skills in your professional skills within the Customer Service, Call Center sector.
• We are pleased to announce an opening for the position of Customer Service Associate with Amazon.
• The role is formally based at our Meriden, CT office.
• This is a newly established position within our organization.
• The anticipated compensation for this role is $16-$20/Hour (approx. $37.4k/Year).
• A comprehensive benefits package is provided to all eligible employees.

Job Description

Join our virtual customer service team and provide world-class support to Amazon customers from the comfort of your own home. As a Remote Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a dedicated, quiet home office space.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Work From Home: Enjoy the convenience of working from your own home.
• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid virtual training.
• Equipment Provided: We provide the necessary equipment, such as a laptop.