Customer Service Associate (On-Site)

Job Snapshot

Key Information

• This is a newly established position within our organization.
• We are pleased to announce an opening for the position of Customer Service Associate with Amazon.
• The role is formally based at our Baker, LA office.

What We Offer

• The anticipated compensation for this role is $16-$20/Hour (approx. $3.1k/Month).
• A comprehensive benefits package is provided to all eligible employees.

Role Focus

• A primary focus of this role will be leveraging your skills in your professional skills within the Customer Service, Call Center sector.

Job Description

Join our customer service team and provide world-class support to Amazon customers from one of our vibrant call center locations. As a Customer Service Associate, you'll answer questions, troubleshoot issues, and resolve problems via phone, chat, and email. This role requires excellent communication skills and a passion for helping people.

Responsibilities:

• Provide customer support and resolve issues via phone, chat, and email.
• Troubleshoot problems with orders, deliveries, and accounts.
• Navigate multiple computer applications to research and review policies.
• Maintain a high level of customer satisfaction.

Benefits Include:

• Comprehensive Health Benefits: Medical, dental, and vision insurance for eligible employees.
• Paid Training: We provide comprehensive, paid training.
• Career Growth: Opportunities for advancement within our global customer service network.